We understand that there are occasions where you will wish to update the card details on the direct debit you have set-up for Gas Engineer Software. Unfortunately, direct debits cannot currently be edited on the website.
First, let us know of your intention to update your direct debit. The best way to do this is to send us an email from your office email address; this is the fastest way for us to confirm who you are and will allow us to move onto the next step much sooner.
We will then move to cancel your current direct debit to Gas Engineer Software. This process may take a few days to complete but once it has finished we will notify you. You'll then be able to setup a new direct debit through the log into the website here where you will be able to include the changes you wished to make.
Alternatively give us a call on 0207 129 7058